Delayed Detect Alerts and Email Notifications

Incident Report for TRM Labs

Resolved

Fully resolved outage.

Posted Oct 21, 2026 - 12:58 EDT

Update

All detect regions are confirmed operational

Posted Oct 21, 2026 - 03:28 EDT

Monitoring

Beginning October 20, 2026, at 6:03 PM EDT, an issue interrupted processing of certain Detect evaluations, alerts, and email notifications in the US and EU regions. Real-time Detect evaluation remained operational. US processing was restored on October 21 at 2:40 AM EDT. We are restoring processing in the EU region and verifying recovery of queued work.

Posted Oct 20, 2026 - 18:00 EDT

This incident affected: EU (EU - Detect) and US (US - Detect).