TRM Labs

All Systems Operational

Forensics on Web Operational
90 days ago
99.42 % uptime
Today
API Operational
90 days ago
99.5 % uptime
Today
TM2 Operational
90 days ago
99.4 % uptime
Today
WS2 Operational
90 days ago
99.6 % uptime
Today
BLOCKINT Operational
90 days ago
99.51 % uptime
Today
Detect Operational
90 days ago
99.43 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 20, 2025

No incidents reported today.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025
Resolved - The issues have been resolved.
Jun 16, 00:44 EDT
Update - We've mitigated the issues and are continuing to monitor the situation.
Jun 15, 23:08 EDT
Monitoring - We're continuing to investigate the issue.
Jun 15, 22:59 EDT
Investigating - We're continuing to investigate the issue.
Jun 15, 22:31 EDT
Monitoring - We've mitigated the issue. We are continuing to monitor the situation.
Jun 15, 22:22 EDT
Update - We are continuing to investigate this issue.
Jun 15, 21:52 EDT
Investigating - We are monitoring elevated error rates on WS
Jun 15, 21:52 EDT
Jun 15, 2025
Jun 14, 2025

No incidents reported.

Jun 13, 2025
Resolved - This incident has been resolved.
Jun 13, 15:28 EDT
Monitoring - All systems are operational. We continue to monitor the situation.
Jun 13, 15:02 EDT
Identified - We've identified the issue as due to a system failover. We're actively working on a mitigation.
Jun 13, 15:01 EDT
Update - We're currently investigating issues with Forensics and Wallet Screening.
Jun 13, 14:59 EDT
Investigating - We're currently investigating issues with Forensics being slow.
Jun 13, 14:51 EDT
Jun 12, 2025
Resolved - This incident has been resolved.
Jun 12, 20:38 EDT
Monitoring - All systems are operational. We continue to monitor the situation.
Jun 12, 17:16 EDT
Update - We are continuing to work on a fix for this issue.
Jun 12, 16:49 EDT
Update - Forensics is back online. We're continuing to monitor the recovery of Detect.
Jun 12, 16:44 EDT
Update - We are continuing to investigate this issue.
Jun 12, 16:41 EDT
Update - We are in contact with GCP, and they are expecting recovery of the underlying platform in the next 30-60 minutes.

We will update you as we learn more on recovery timeline for GCP. In parallel, we are working to accelerate bringing back our services as soon as GCP recovers

Jun 12, 15:32 EDT
Identified - We've narrowed the impact to a subset of features in Forensics and Detect. We are actively working on options for remediation. Given the global outage on GCP, regional failovers are currently not an option.
Jun 12, 15:09 EDT
Update - We are continuing to investigate this issue.
Jun 12, 15:04 EDT
Update - We're investigating an outage caused by a known Google Cloud global outage. https://status.cloud.google.com/
Jun 12, 14:58 EDT
Investigating - We are investigating an outage caused by an upstream provider.
Jun 12, 14:42 EDT
Jun 11, 2025
Resolved - We've identified issues with our Transaction Monitoring APIs
Jun 11, 13:30 EDT
Resolved - We've resolved the intermittent issues with our Wallet Screening and Transaction Monitoring APIs.
Jun 11, 10:40 EDT
Identified - We have identified the root cause and implementing a fix
Jun 11, 09:43 EDT
Investigating - Investigating intermittent issues with our Wallet Screening and Transaction Monitoring APIs.
Jun 11, 09:00 EDT
Jun 10, 2025
Resolved - All systems should be back online.
Jun 10, 18:18 EDT
Monitoring - At this time, all customer facing APIs are operational.
Jun 10, 14:47 EDT
Update - Forensics, Wallet Screen, BlockInt and Detect are now fully operational. We are focussing on bringing the remaining public APIs back online.
Jun 10, 14:15 EDT
Update - Forensics, Wallet Screen and Detect are now fully operational. We are focussing on bringing the remaining public APIs back online.
Jun 10, 14:13 EDT
Update - Forensics and Detect are now fully operational. We are focussing on bringing public APIs back online.
Jun 10, 13:07 EDT
Update - Forensics is now fully operational, and we’re close to restoring our public APIs. We will then shift focus to bringing remaining applications, such as Detect, back online.
Jun 10, 11:30 EDT
Identified - Some recovery is underway for our main applications, such as Forensics. Detect, however, is still not fully operational due to the underlying outage.
Jun 10, 10:48 EDT
Update - The upstream provider has identified the root cause and is working on a fix. Meanwhile, we continue to focus our efforts on executing a failover to an alternate provider.
Jun 10, 09:01 EDT
Update - The outage from our primary vendor still persists. https://status.salesforce.com/generalmessages/10001540
Jun 10, 07:35 EDT
Update - Our primary vendor continues to experience a major outage. We are actively progressing with a failover to an alternative provider.
Jun 10, 06:48 EDT
Update - We are actively monitoring the ongoing outage with our current provider via Salesforce Status (https://status.salesforce.com/generalmessages/10001540) and are simultaneously working with alternative vendors to implement a failover solution.
Jun 10, 05:49 EDT
Update - Our upstream provider, Heroku, is currently experiencing a multi-region outage. We are actively working on implementing a failover solution with an alternative provider to mitigate the impact.
Jun 10, 05:05 EDT
Update - Our team is working with the upstream provider to identify the root cause and implement mitigation steps.
Jun 10, 04:30 EDT
Update - We are actively working with our upstream provider to mitigate the issue and restore normal service.
Jun 10, 03:54 EDT
Update - We are actively continuing our investigation into the outage
Jun 10, 03:22 EDT
Investigating - We are investigating outage caused by an upstream provider.
Jun 10, 03:03 EDT
Resolved - This incident has been resolved.
Jun 10, 02:11 EDT
Update - We are continuing to monitor for any further issues.
Jun 9, 23:07 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 23:07 EDT
Identified - We have identified a probable cause of the issueand are actively working on a resolution.
Jun 9, 22:46 EDT
Update - We are investigating elevated error rates
Jun 9, 22:16 EDT
Investigating - We are investigating elevated error rates
Jun 9, 22:13 EDT
Jun 9, 2025
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.