All Systems Operational

Uptime over the past 90 days. View historical uptime.
US Operational
US - Forensics on Web Operational
US - API - Wallet Screening Operational
US - API - Transaction Monitoring Operational
US - API - BLOCKINT Operational
US - Detect Operational
EU Operational
EU - Forensics on Web Operational
EU - Detect Operational
EU - API - Wallet Screening Operational
EU - API - BLOCKINT Operational
EU - API - Transaction Monitoring Operational
GovCloud Operational
GovCloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance Oct 3, 2026 00:00 - Oct 4, 2026 00:00 EDT

We'll be carrying out scheduled maintenance to strengthen the reliability of our platform. You may notice brief, intermittent disruptions during this time. No action is needed, and we'll confirm here once the work is complete. Thank you for your patience.
Posted on Aug 31, 2026 - 22:36 EDT

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

Elevated API Errors
Resolved - We have confirmed that the error rate has fallen back to before-incident levels.
Sep 10, 00:06 EDT
Monitoring - We have deployed a fix and are monitoring the currently-falling error rate.
Sep 9, 23:58 EDT
Identified - We've identified the cause of the elevated error rate and are working on a fix.
Sep 9, 22:30 EDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Sep 9, 22:20 EDT

Sep 9, 2026

Sep 8, 2026

No incidents reported.

Sep 7, 2026

Elevated API Errors
Resolved - This incident has been resolved.
Sep 7, 23:57 EDT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Sep 7, 23:19 EDT

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Users unable to switch environments
Resolved - Issue is fixed
Sep 4, 00:03 EDT
Monitoring - We deployed a fix and validated that the environment switch flow now routes correctly and opens the environment switcher, as expected.
Sep 4, 00:02 EDT
Investigating - We’re investigating an issue preventing some users from switching between customer environments. Other functionality may be available, but switching environments is currently affected.

As a workaround in the meantime, users can log out and and log back into the environment they wish to switch to.
Sep 3, 21:15 EDT

Sep 3, 2026

Wallet Screening API - degraded performance detected
Resolved - We've identified the root cause and have implemented a fix.
Sep 3, 22:59 EDT
Update - We are continuing to monitor for any further issues.
Sep 3, 21:08 EDT
Monitoring - We are investigating an issue causing an elevated rate of HTTP errors for Wallet Screening.

The issue has been mitigated, and our engineering team is actively assessing the scope and cause of the issue.
Sep 3, 20:49 EDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Wallet Screening API - degraded performance detected
Resolved - Between 4:19:54pm and 4:38:58pm EDT on 1 September 2026, some US Wallet Screening requests failed or experienced degraded performance, including address screening and related risk and attribution lookups. Impact in the EU was negligible.

The issue has been resolved. Service recovered at approximately 4:39pm EDT, and subsequent monitoring confirmed normal traffic and error rates. A mitigation has been deployed and tested to reduce the risk of recurrence.

We apologize for the disruption.
Sep 1, 19:05 EDT
Update - We have isolated the issue to database saturation that caused supporting queries to exceed their timeout threshold. We are continuing to monitor the service and will provide another update on root cause.
Sep 1, 17:16 EDT
Monitoring - Some Wallet Screening requests failed or experienced degraded performance between approximately 3:01pm and 3:42pm CDT on 1 September 2026. Affected requests included address screening and related risk and attribution lookups.

The issue has been mitigated, and error rates returned to normal at approximately 3:42pm CDT. We are continuing to monitor the service and reviewing the underlying data-serving transition process to help prevent recurrence.
Sep 1, 16:52 EDT

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage