Intermittent failures on API services

Incident Report for TRM Labs

Resolved

This incident has been resolved.

Posted Dec 05, 2024 - 11:06 EST

Identified

We have remediated the API responses and system is fully operational. We are investigating the root cause and preventive measures.

Posted Dec 05, 2024 - 10:50 EST

Monitoring

The API responses are now back to normal. We are monitoring the system.

Posted Dec 05, 2024 - 10:28 EST

Update

We are continuing to work on a fix for this issue.

Posted Dec 05, 2024 - 10:21 EST

Identified

We have observed issues in some of the API responses and are investigating

Posted Dec 05, 2024 - 09:00 EST

This incident affected: API (TM2, WS2) and Detect.