Elevated error rates on Forensics and Transaction Monitoring APIs

Incident Report for TRM Labs

Resolved

This incident has been resolved.
Posted Jun 12, 2026 - 13:49 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 12, 2026 - 12:55 EDT

Update

We are continuing to investigate this issue.
Posted Jun 12, 2026 - 12:44 EDT

Update

We are continuing to investigate this issue.
Posted Jun 12, 2026 - 12:42 EDT

Investigating

We're investigated elevated error rates on Forensics and Transaction Monitoring APIs.
Posted Jun 12, 2026 - 12:41 EDT
This incident affected: US (US - Forensics on Web, US - API - Transaction Monitoring) and EU (EU - Forensics on Web).