Elevated TM API error rate

Incident Report for TRM Labs

Resolved

A small subset of transactions related to a dusting attack experienced elevated error rates. The issue has been resolved, and systems are operating normally.
Posted Dec 27, 2025 - 19:31 EST

Monitoring

A small subset of transactions related to a dusting attack experienced elevated error rates. A fix has been applied, and we are monitoring to ensure stability. We are coordinating directly with impacted customers.
Posted Dec 27, 2025 - 18:31 EST

Identified

A small subset of transactions related to a dusting attack are experiencing elevated error rates. We have identified the issue and are in the process of applying a fix. We are coordinating directly with impacted customers.
Posted Dec 27, 2025 - 18:16 EST

Update

A small subset of transactions related to a dusting attack are experiencing elevated error rates. We are coordinating directly with impacted customers.
Posted Dec 27, 2025 - 17:16 EST

Investigating

We're experiencing an elevated level of TM API errors and are currently investigating into the issue.
Posted Dec 27, 2025 - 16:26 EST
This incident affected: US (US - API - Transaction Monitoring).