Delayed Beacon alerts

Incident Report for TRM Labs

Resolved

Systems are stable. Closing the incident.

Posted Sep 17, 2026 - 17:14 EDT

Monitoring

Between September 13 at 02:08am UTC and September 17 at approximately 05:45am UTC, some Beacon Network alerts were delayed and did not reach customers as expected.

Alert delivery has been restored, and all alerts from the affected period have now been delivered. No alert data was lost, although affected alerts may have arrived later than usual and in a burst.

We apologize for the disruption. We are continuing to monitor the service and reviewing our alerting and workflow safeguards to help prevent a recurrence.

Posted Sep 17, 2026 - 02:46 EDT

This incident affected: US (US - Detect).